FAQ

Frequently Asked Questions or FAQ

Here is a list of the most frequently asked questions we receive here at Geranium Street Floral. Please use the navigation menu above or CLICK HERE to go to the Contact page if you have any questions that are not answered here.

1) How long does it take to ship my order once it has been processed?

Answer: Material will ship within 24 hours as long as the material is in stock.

 

2) Do you offer custom sizes for your hedges?

Answer: We create your hedges to the exact dimensions that you desire.

 

3) Where do you ship from?

Answer: We ship out of San Diego, California

 

4) Do I need UV products if I am only using the material for a single outdoor event?

Answer: No, our non UV products will not fade from short term use outside. The only time you will need our UV product is if you intend on having the material permanently set outdoors.

 

5) Do you offer quantity discounts?

Answer: Yes we do offer discounts of up to 15% under certain conditions.

 

6) Do you accept returns?

Answer: We do have a 3 day grace period for returns. Beyond that point returns will only be accepted if you did not receive the correct material that you ordered.

 

7) Do you offer samples?

Answer: Yes, we offer samples of most of our products. We always encourage customers to request a free sample prior to placing orders.

 

8) Do you ship internationally?

Answer: Yes, we do ship to Canada and Mexico

 

9) Do you have a showroom location?

Answer: Yes we do have a showroom in San Diego. The address is:
426 Venture St, Escondido, CA 92029
Please call before coming to make sure someone is present

 

10) If I have any questions about some of your products who can I speak with?

Answer: If you have any questions about a product on our site do not hesitate to call Martin at (760)216-0671

 

Thank You for visiting ArtificialBoxwoodHedge.com